Question 1

How do I qualify for NuBNB housing?

Accepted Answer

To qualify, you typically need an active insurance claim for property damage that requires you to relocate temporarily. We work directly with your adjuster to confirm coverage and eligibility.

Question 2

Do I need a referral or access code to get started?

Accepted Answer

Yes, you will need a referral code to view available properties. If you don't have one, you can request access through our website.

Question 3

Will I have to pay out of pocket for the housing?

Accepted Answer

In most cases, no. We bill your insurance company directly for the cost of the housing. You are typically only responsible for any costs that exceed your policy limits.

Question 4

Can I bring my pets?

Accepted Answer

Absolutely. We understand that pets are family. We have a wide network of pet-friendly homes, and we will filter your housing options to ensure they accommodate your specific pets.

Question 5

Are the homes fully furnished?

Accepted Answer

Yes, all NuBNB homes are fully furnished and equipped with housewares, linens, and essential appliances. You only need to bring your personal belongings.

Question 6

What if repairs on my home take longer than expected?

Accepted Answer

This is very common. If your repairs are delayed, we will proactively contact your adjuster to request an extension on your stay. You do not need to worry about moving out prematurely if your home isn't ready.

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