We value your privacy

    We use cookies to enhance your browsing experience, serve personalized content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies.

    NuBNB Logo
    Policyholders/Insurance & Billing
    INSURANCE & BILLING

    Your Insurance Covers Your Temporary Housing

    We coordinate directly with your adjuster so you don't have to worry about payments or paperwork.

    Displaced family reading comfortably on couch in NuBNB home

    Most Policyholders Pay

    $0

    Out of Pocket

    As long as your claim is approved, your temporary housing is covered under your policy's ALE benefits.

    Covered under your insurance policy
    We bill your insurance carrier directly
    No upfront payments required for housing

    How Insurance Covers Temporary Housing

    When your home becomes unlivable due to a covered loss, your insurance policy includes Additional Living Expenses (ALE).

    This coverage is designed to maintain your standard of living while your home is repaired or rebuilt.

    NuBNB works within these guidelines to provide comfortable, approved housing that meets your policy requirements — without you having to manage the process.

    What Your Policy Typically Covers

    Temporary Housing

    A furnished home while your repairs or rebuild are underway.

    Utilities & Internet

    Electricity, water, heating/cooling, and WiFi are included.

    Furnishings & Essentials

    The home comes fully furnished with everyday necessities for comfort.

    Coordination & Placement

    We manage the details with your insurance and handle the logistics.

    What May Not Be Covered

    Your policy covers nearly everything related to your stay. The only common out-of-pocket cost is:

    Refundable Security Deposit

    Some property owners require a security deposit, which is refunded after check-out if no damage occurs.

    We're transparent upfront: We'll always confirm deposit amounts before move-in — no surprises.

    We Handle the Process for You

    We Coordinate with Your Adjuster

    We communicate directly to keep everything moving.

    We Match Approved Housing

    Every home meets insurance requirements and your needs.

    We Handle Documentation & Billing

    All paperwork and billing is completed on your behalf.

    We Manage Extensions If Needed

    If repairs take longer, we work with your adjuster to extend housing.

    How Long Your Housing Is Covered

    Coverage length depends on your policy and on time matters to repair or rebuild your home.

    Based on Your Policy

    Each policy determines ALE limits and duration.

    Continues During Repairs

    Housing continues while your home is being repaired.

    Extendable with Approval

    Stay can be extended if repairs take longer with adjuster approval.

    Modern living room pattern

    Ready to Get Settled?

    Let us handle the details with your insurance so you can focus on what matters most — your family and recovery.

    Have Your Access Code?

    Enter it to view available homes quickly.